| About Us This web site is owned and operated by Bright Ideas Marketing Limited who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below. Our Contact details: Bright Ideas Marketing Limited Lamdin Road Bury St Edmunds Suffolk IP32 6NU United Kingdom Phone: +44 (0) 1284 724759 Fax: +44 (0) 1284 766033 Email: maggie [at] brightideasmarketing [dot] co [dot] uk VAT Registration Number: GB-637169615 Company registration number: 3077300 |
| Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. |
| Shipping And Handling Carriage is paid on all order values in excess of £500 (ex vat) We offer: Next day delivery for orders placed by 12 noon. or 3 - 5 Day Delivery service using a preferred courier |
| Delivery Schedule We deliver your order right away. We will normally send your order to you in 7 business days . International orders are generally received in under 14 days. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 15.0% VAT is added. All other orders are VAT free. |
| Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are not held in clear text on any web site. For your security we use Netbanx as an Online Payment Service Provider. NetBanx is a secure payment system that operates over the Internet. NetBanx clears card transactions in seconds and cardholder accounts are directly debited. NetBanx is often described as the Internet equivalent of the card swipe machines used by retailers when processing payment by credit or debit cards. The major UK acquiring banks approve NetBanx. Developed in 1996 NetBanx is the most popular and longest standing generally available payment solution in the UK. |
| Guarantee We guarantee your satisfaction. |
| Reaching Us If you need to reach us, please maggie [at] brightideasmarketing [dot] co [dot] uk, alternatively, you can call on International +44 1284 724759 or fax us on +44 (0) 1284 766033 or write to us at Lamdin Road Bury St Edmunds Suffolk IP32 6NU United Kingdom. |
| Privacy Policy Bright Ideas Marketing Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
